ARAVIND C M
Business Analyst / Consultant
JOB OBJECTIVE
Enthusiastically engaged in exploring how technology can transform large-scale scientific experiments, with a focus on innovative applications in the field.
CONTACT
+91-9894814654
EDUCATION
M. Sc Physics, SASTRA Deemed to be University, 2020
B. Sc Physics, Gandhigram Rural Institute DU, 2018
WORK EXPERIENCE
Senior Associate Consultant - Infosys, Chennai/Hybrid
Jul 2023 - Jan 2025
  • Spearheaded projects within Salesforce Service Cloud for Telecommunications, overseeing Account and Order Management.
  • Implemented logging solutions and transformation logics to enhance operational efficiency.
  • Executed POCs for TMF Open APIs and ensured API conformance.
  • Developed test strategies for API integrations, reducing post-deployment issues.
  • Collaborated with stakeholders to translate requirements into technical specifications.
Senior Systems Engineer - Infosys, Chennai/Hybrid
Oct 2022 - Jun 2023
  • Collaborated on RTF Implementations and custom monitoring solutions.
  • Led POCs on Salesforce Experience Cloud and Field Service Lightning.
  • Supported migrations to Cloudhub Platform to improve performance and reduce costs.
  • Trained junior team members on Mulesoft and Salesforce Experience Cloud.
Systems Engineer - Infosys, Chennai/Hybrid
Jan 2021 - Sep 2022
  • Mulesoft/Salesforce Developer for an American Telecom Service Provider - Cloudhub migrations and RCA.
  • Built Salesforce Flows, Apex Batch Processes and Lightning Web Components (LWCs).
  • Improved delivery speed by implementing Agile methodologies.
  • Performed log analysis and prepared dashboards for performance evaluation.
CORE COMPETENCIES
Technology Integration, Cloud Computing Solutions, Data Analysis, Project Management, Customer Relationship Management, Agile Methodologies, Quality Assurance, Data Visualization, Business Intelligence, Strategic Planning
TECHNICAL SKILLS
  • Mulesoft Integration
  • Salesforce Experience Cloud
  • Salesforce Field Service Lightning
  • RAML, Jmeter, Postman Scripts
  • Anypoint Studio, Git, VS Code
  • HTML, JavaScript, CSS
Certifications
  • Mulesoft Certified Developer - L1
  • Mulesoft Certified Platform Architect
  • Infosys Certified Salesforce Admin
  • Infosys Certified Global Agile Developer
  • TMF Open API Foundational Level
  • Open Digital Frameworx - Foundational Level
  • Infosys Certified Professional Generative AI for All
  • Copado Fundamentals I Source Format
  • Currently pursuing Microsoft Azure Cloud, Generative AI use cases, TMF Open API Standards
PERSONAL DETAILS
Address: Chennai
Languages Known: English, Hindi, Tamil
Date of Birth: 31 May 1997